A Division of Access Equipment Corp

About Freight Damage or Loss

Although every attempt is made to prevent cargo loss and damage, there may be an instance when you find it necessary to file a Cargo Claim. Our policy is to handle your claim promptly and fairly. The following reminders can assist us in meeting this objective and help us to avoid processing delays.

Claims must be filed in writing at time of delivery. The Document you are signing is called a AOD Acceptance Of Delivery! This means you accept the Freight In its current condition. NEVER SIGN THIS DOCUMENT WITHOUT INSPECTING YOUR FREIGHT! If delivery Driver is rude or pushy Please call us ASAP or Refuse the Delivery and call us ASAP!!! All Freight Shipped is In a NEW box with no Holes, Dents, or Scratches...If you Freight has any external signs of this Write it up it covers you and only takes a minute!!

If you have a digital camera or camera phone please take pictures of the damage if at all possible!

The claim must be supported by the original freight bill, the original Bill of Lading, and the original invoice for goods .

Filing of a claim should take place as soon as possible after occurrence, and must be filed on the delivery date to meet the Bill of Lading contract requirements.

International Freight Quote Form

International Freight to Airport Only

ALL International Freight has DUTIES or TAXES for Import of a foreign product! We can not pay this fee for you or give you a quote on what it is for your country.The fee is based on the final price of the product you are purchasing. Please contact your customs office for the percentage rate for your country!

Most of our International Tables are shipped to the International Airport ONLY.. You meet your freight at customs and do the clearance paperwork. Pick up your table and take it to the final location...